Expanding into new service lines offers both growth opportunities and challenges. In this session, we’ll explore Halco Home Solutions’ journey of diversification—starting new departments, adding services, and successfully integrating them into our business.
As one of the few companies in New York State equipped to handle complete home electrification in-house, Halco Home Solutions manages everything from solar integration to heat pump readiness through insulation, air sealing, and expert technician work. This comprehensive approach ensures high quality, efficiency, and customer satisfaction.
We’ll share key lessons on launching new services, scaling across markets, and building a strong 24/7 service department while maintaining team well-being. You’ll gain insights into managing overhead costs, hiring challenges, customer acquisition, and staying competitive without price wars. By focusing on long-term value and sustainable growth, you’ll learn how to avoid pitfalls and position your company for lasting success.
Learning Objectives:
By attending this session, attendees will:
Learn about the rewards and challenges of adding new service lines
Discover strategies for expanding into new markets, managing overhead costs, and avoiding burnout while building a 24/7 service department
Understand how to attract and retain customers, focusing on long-term value rather than competing on price
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